User Engagement Terms
The Terms and Conditions set forth here apply to all users of our website, constituting a contractual agreement that governs your use of our platform. Your access to or use of the site signifies your acknowledgment and acceptance of these terms, subject to periodic updates. Our organization ("we" or "us") oversees the website as a means of informing users about our offerings. Adherence to these terms is crucial for maintaining the integrity and security of our platform. If you have any questions about these terms, please don't hesitate to contact us for clarification.1) Participant Agreement
This Organisation is incorporated into and subject to the Terms of Use that display or link to the Organisation Privacy Statement and Supplement. Each time that you view and/or interact with our Online Platforms, you signify that you have read, understood, and agree to be bound by the Terms of Use, which incorporate this Supplement and Organisation Privacy Statement. If you do not agree to the terms of the Organisation Privacy Statement and Supplement or the use of your information as set forth in this privacy statement, please do not use our Online Platforms. Your continued use of our Online Platforms subsequent to changes in this Supplement or Organisation Privacy Statement will signify your acceptance of the changes.2) Our Limited Liability
You agree to defend, indemnify, and hold harmless our company and its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, and expenses arising from your use of our websites or content, or from your breach of these Terms of Use.3) Additional Terms
We are committed to continuously improving our policies and practices to better serve our users. Feedback from our users is invaluable in identifying areas for enhancement and ensuring that our policies remain relevant and effective. We encourage users to provide feedback, ask questions, or raise concerns about our policies and practices. Your input helps us maintain a safe, transparent, and user-friendly environment for all. Thank you for choosing our company.4) Disallowed Uses
Disrupting or damaging our websites, harassing our personnel, or sending unsolicited email (spam) is strictly prohibited.5) External Links and References
Our site may contain links to other sites operated by third parties. These links are provided as a courtesy to our users and do not imply our endorsement of the linked sites or their content. We do not monitor these third-party websites and accept no responsibility for any content that they contain. Accessing any third-party sites through links provided on our website is entirely at your own risk.6) Jurisdictional Statutes and Laws
Should any provision of these Terms be deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. We agree to amend or replace such invalid provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.7) Fees and Refund Policy
The fundamental version of the Service is available for use at no cost. However, users have the option to upgrade to a Premium membership to gain access to additional features on the Site. Additionally, users can opt to purchase other services or materials regardless of their Premium membership status.The pricing and associated terms for all Paid Services, including the Premium membership, are governed by the Paid Services terms.
If a free-trial period is provided, charges will not be applied until the trial period concludes. At that point, the provided payment method will be automatically charged using the entered card details. No refunds or credits will be issued for partial monthly subscriptions.
For users who have purchased a Paid Service (including a Premium membership), the terms outlined in this clause also apply to their usage and access of the Paid Service. In case of any conflict between this clause and other terms in the Terms of Service, the terms in this clause will take precedence. These terms apply whether the individual using the Paid Service is the direct user or if a third party is facilitating and/or paying on behalf of the user. If the user is utilizing the Paid Service based on an agreement between the company and a third party, the terms of that agreement will supersede.
- Before completing a purchase of Paid Services on the Site, users have the opportunity to review their order. It is advised to verify the order details before proceeding to payment. A confirmation email will be sent each time a Paid Service is purchased, thus forming the contract between the user and the company for the relevant Paid Service.
- By placing an order, users agree to pay the specified fees for the relevant Paid Service(s), along with any applicable VAT and additional fees, by credit card or any other accepted payment method. Users acknowledge that fees for each Paid Service may change periodically. Any price adjustments will be announced on the company website and will not impact existing subscriptions.
- The company employs secure payment service providers to ensure the security of payments.
- Subscription-based Paid Services offer various subscription periods, allowing users to select the most suitable option. Payment for subscription-based Paid Services is made in advance.
- In cases where a subscription-based Paid Service renews automatically, the user's credit card will be charged automatically at the end of the current subscription period. Subscriptions do not expire due to non-use during the subscription period.
- The company may introduce promotions and free offers, subject to additional terms or restrictions, which cannot be shared among different users.
- Users should be aware that, unless explicitly stated otherwise in these Paid Services terms or agreed with the company in writing, advance payments will not be refunded.
- Users have the right to cancel a purchase of a Paid Service and request a refund within the first 14 working days following the initial purchase. However, if the Paid Service has been utilized before cancellation, the user must pay for the value of the service provided up to the cancellation date.
- The company believes that the user is in breach of or has acted inconsistently with these Paid Services Terms; or
- The company is entitled to suspend or terminate the user's account, or the user's use of the Service in general.
8) Rules for Returns
If you're not satisfied with your purchase, you have a window of 14 days from the date of purchase to request a refund. However, please note that refunds are subject to our discretion. Various factors such as payment processing capabilities, platform of purchase (website or mobile app), statutory fees, and taxes may affect your refund eligibility. Refund requests made after the 14-day period will not be honored.We reserve the right to take action, including the banning of your account and restricting future use of our Services, if we suspect abuse of our refund policy.